Refund Policy

** The 30-days money-back guarantee only applies to PRO and PRO+ annual plans.

If you are dissatisfied with the performance of the service, we will happily refund your money within the first 30 days. An Administration Fee of 5% of the amount refundable will be applied to process your refund application.

To claim on a money-back guarantee, please e-mail us at sales@royaltenant.com

This document is an excerpt from our TERMS OF USE. Please read the complete TERMS OF USE.

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FEES

We may charge fees for all or any of the Services for such period, at such rate and subject to such conditions as we shall see fit from time to time. The right of access to your account or your access or use of all or any of the Services granted under the Terms and Conditions may be effective only upon payment of any such fees as prescribed by us. The fees are non-refundable unless otherwise expressly agreed by us under the terms for payment for the relevant Services.

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PAYMENT FACILITY

We may use a related entity or a third party service provider acting as a payment facilitator to provide payment gateway facilities or services for the transactions conducted through the Services for your convenience. By using the payment gateway facilities or services, you agree to be bound by the terms, conditions and privacy policies of the payment facilitator and confirm that the facilities or services rendered by the payment facilitator are deemed as the facilities or services provided by Third-Party Sites as hereinafter defined and are used by you at your own risk.

We shall not be responsible and liable for any consequences related to your use of such facilities or services including any claim, loss, damage, cost and expenses related to any transactions between you and other users of the Services or arising from any unsuccessful or wrongful processing of the debits. You shall at your own cost and effort resolve all disputes with the payment facilitator and/or the other users of the Services.

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This document is an excerpt from our TERMS OF USE. Please read the complete TERMS OF USE.